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Level Smart Lock Plus
Matter Protocol
The Level Smart Lock Plus from Level uses Matter over Thread to connect to your smart home. Thread is a low-power mesh network built for devices like a Lock. Devices pass messages to each other, so the mesh gets stronger and reaches further with every router you add.
In a Thread network, the Level Smart Lock Plus works as a End Device (MTD).
Border Router (TBR)
A Thread Border Router connects your Thread devices to your home network, so no extra hub is needed.
Router (FTD)
A Thread Router stays powered on and relays messages for other devices, extending the range of your network.
End Device (MTD)
A Thread End Device talks to nearby routers and does not relay messages, which saves power and battery life.
Every Thread router you add makes your mesh stronger and extends its range. See all Thread devices →
Matter Version
Matter 1.2
The Level Smart Lock Plus is certified on Matter 1.2, released in October 2023. It added nine device types: refrigerators, air conditioners, dishwashers, washing machines, robot vacuums, smoke and CO alarms, air quality sensors, air purifiers and fans.
Frequently Asked Questions
Does the Level Smart Lock Plus need a smart hub?
Yes. The Level Smart Lock Plus needs a Thread Border Router to reach your home network, plus a Matter controller from your platform. Most devices handle both, like a HomePod mini, Google Nest Hub (2nd gen) or Amazon Echo (4th gen). See all border routers
Does the Level Smart Lock Plus work without internet?
Yes. Matter runs on your local network, so the Level Smart Lock Plus keeps working when your internet goes down. Remote access, voice assistants and some Level cloud features may still need a working connection.
Does the Level Smart Lock Plus work with Apple Home, Google Home, Alexa and Home Assistant?
Yes. The Level Smart Lock Plus is Matter certified, so it works with Apple Home, Google Home, Amazon Alexa, Samsung SmartThings and Home Assistant, as long as the platform supports Lock devices. Support for newer device types can differ per platform.
Do I need the Level app to use the Level Smart Lock Plus?
No. Any Matter hub can set up and control the Level Smart Lock Plus without the Level app. Some advanced features may not be part of Matter yet, so settings like firmware updates or special modes can still require the Level app.
How do I set up the Level Smart Lock Plus?
Open your smart home app, choose to add a device and scan the Matter QR code on the Level Smart Lock Plus or its packaging. You can also type in the 11-digit Matter code instead. The app guides you through the rest. Keep the code safe, you need it again after a reset.
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