WiZ Candle Bulb TW C37 E14

The WiZ Candle Bulb TW C37 E14 from WiZ connects to your smart home over Wi-Fi. It joins your existing network directly, without a Thread Border Router or extra hub, and your Matter controller reaches it through your home router.

Wi-Fi Band

Most Matter Wi-Fi devices only connect on 2.4 GHz. If your router combines 2.4 and 5 GHz under one SSID, split them to avoid issues.

Same Network

Your phone, your controller and the device must be on the same network. Guest networks and separate VLANs can block Matter.

Power Use

Wi-Fi uses more power than Thread, so most Matter over Wi-Fi devices run on mains power instead of batteries.

Every Matter device needs a Matter controller, like a smart hub, display or speaker. See all Matter hubs →

Matter Version

Matter 1.0

The WiZ Candle Bulb TW C37 E14 is certified on Matter 1.0, the first release from October 2022. It covers the core smart home devices: lights, plugs, switches, locks, thermostats, blinds, sensors, TVs and bridges, all running over Wi-Fi, Thread or Ethernet.

Frequently Asked Questions

Does the WiZ Candle Bulb TW C37 E14 need a smart hub?

Yes, but only a Matter controller from your platform, not a separate bridge. The WiZ Candle Bulb TW C37 E14 connects straight to your home network. The controller can be an Apple home hub, a Google Nest speaker, an Amazon Echo or Home Assistant.

Does the WiZ Candle Bulb TW C37 E14 work without internet?

Yes. Matter runs on your local network, so the WiZ Candle Bulb TW C37 E14 keeps working when your internet goes down. Remote access, voice assistants and some WiZ cloud features may still need a working connection.

Does the WiZ Candle Bulb TW C37 E14 work with Apple Home, Google Home, Alexa and Home Assistant?

Yes. The WiZ Candle Bulb TW C37 E14 is Matter certified, so it works with Apple Home, Google Home, Amazon Alexa, Samsung SmartThings and Home Assistant, as long as the platform supports Energy Monitor, Light Bulb devices. Support for newer device types can differ per platform.

Do I need the WiZ app to use the WiZ Candle Bulb TW C37 E14?

No. Any Matter hub can set up and control the WiZ Candle Bulb TW C37 E14 without the WiZ app. Some advanced features may not be part of Matter yet, so settings like firmware updates or special modes can still require the WiZ app.

How do I set up the WiZ Candle Bulb TW C37 E14?

Open your smart home app, choose to add a device and scan the Matter QR code on the WiZ Candle Bulb TW C37 E14 or its packaging. You can also type in the 11-digit Matter code instead. The app guides you through the rest. Keep the code safe, you need it again after a reset.